Car Studio AI — Terms of Service

Version 2.0 · Effective date: 30 September 2026 · Last updated: 30 September 2026
Applies to: carstudio.ai, app.carstudio.ai, the Car Studio AI iOS and Android apps, and the Car Studio AI business (dealer) panel.

Summary of key points

This summary is for convenience only; the full Terms below are what binds you.

Who you are contracting with. Alıcıbul Bilgi Teknolojileri Pazarlama ve Ticaret A.Ş., an Istanbul-based company operating as "Car Studio AI".
What we do. We use artificial intelligence to edit vehicle photos and videos: studio backgrounds, shadows, number-plate blur or replacement, sales videos and 360° spins built from your footage.
Your content stays yours. You keep ownership of the photos and videos you upload. You give us only the licence we need to process them and deliver your results.
AI outputs are AI outputs. Results are AI-generated or AI-edited images and videos, not photographic records. You must not use them to misrepresent a vehicle's real condition, and you must not remove any provenance markers embedded in them.
Third parties. We rely on third-party AI, cloud, payment, analytics and advertising providers. They are listed by name, purpose and location in our Privacy Policy and Cookie & SDK Policy.
Payments. Web purchases are processed by Stripe; in-app purchases by Apple or Google. Subscriptions renew automatically until cancelled. Refund rights depend on where you live and where you bought.
Business accounts. If you use the dealer panel, the account owner is responsible for the team members it invites and for the permissions it grants them.
Age. You must be at least 18.
Disputes. Turkish law governs, with the mandatory consumer protections of your own country preserved.

1. Who we are and what these Terms cover

1.1. These Terms of Service ("Terms") are an agreement between you and Alıcıbul Bilgi Teknolojileri Pazarlama ve Ticaret A.Ş., Muallimköy Mah. Deniz Cad. Bilişim Vadisi T.G.B. I.Etap Sitesi 1.1.C1 Blok No: 143/8 İç Kapı No: Z01 Gebze / Kocaeli, Türkiye (MERSİS 0052228975900001) ("Car Studio AI", "we", "us").

1.2. They govern your access to and use of: the website carstudio.ai (including the free tools on it), the web application app.carstudio.ai, the Car Studio AI mobile applications for iOS and Android, the business/dealer panel, and any API, plug-in or embedded viewer we make available (together, the "Platform"), and all editing, video, 360° and related services provided through them (the "Services").

1.3. By creating an account, tapping "Agree", making a purchase, or using the Platform, you accept these Terms. If you do not agree, do not use the Platform.

1.4. Our Privacy Policy and Cookie & SDK Policy explain how we handle personal data; they form part of these Terms. Consumers in Türkiye also receive the Pre-Contractual Information and Distance Sales Agreement at checkout (see Section 8.9).

1.5. If you use the Platform on behalf of a company, dealership or other organisation, you represent that you are authorised to bind it, and "you" includes that organisation. Where a separate written agreement exists between us and your organisation (for example an enterprise or dealer agreement), that agreement prevails over these Terms in case of conflict.

2. Eligibility

2.1. You must be at least 18 years old and able to enter into a binding contract. The Platform is not directed to, and may not be used by, anyone under 18.

2.2. You may not use the Platform if you have previously been suspended or removed from it, or if doing so would breach sanctions or export-control laws that apply to you or to us.

3. Accounts

3.1. Creating an account. You can register with an e-mail address verified by a one-time code, or through Google Sign-In. You must give accurate information and keep it up to date.

3.2. Security. You are responsible for everything that happens under your account. Keep your login codes and devices secure and tell us immediately at support@carstudio.ai if you suspect unauthorised access.

3.3. No transfer. Accounts are personal to you (or to your organisation) and may not be sold, transferred or shared with anyone outside your organisation.

3.4. Business accounts and team members. The business/dealer panel lets an account owner ("Account Owner") invite staff ("Team Members") and assign them roles and permissions. The Account Owner:
(a) is responsible for choosing who is invited, what permissions they hold, and for removing access when it is no longer needed;
(b) is responsible for all activity of its Team Members as if it were its own;
(c) confirms that it has informed Team Members that their name, e-mail address and activity on the panel are processed by us on the Account Owner's instructions (see Privacy Policy, Section 14); and
(d) may access, export and delete content and projects created by its Team Members within the organisation's workspace.
Team Members must comply with these Terms and with the Account Owner's instructions. We may act on instructions from any user whose role permits the action in question.

3.5. Deleting your account. You can delete your account at any time from Profile › Profile Edit › Delete My Account in the mobile app, from Profile › Delete Account at app.carstudio.ai, or by e-mailing legal@carstudio.ai. Section 12 explains what happens to your data afterwards.

4. The Services

4.1. What the Services do. Using machine-learning models, the Services take vehicle photos and videos you upload and produce edited or newly generated outputs, such as: replacing the background with a virtual studio or scene; adding shadows, reflections and lighting; blurring, masking or replacing number plates; applying your logo or a custom plate; assembling sales videos; and building interactive 360° spins from video footage ("Outputs").

4.2. Free tools. Some tools on carstudio.ai (for example the number-plate blur tool) can be used without an account after you provide your name, e-mail address and phone number, subject to daily usage limits that we enforce by e-mail, phone number and IP address. These Terms, and Section 5.3 of the Privacy Policy, apply to them.

4.3. Availability and changes. We continually improve the Services and may add, change or discontinue features. Where a change materially reduces what a paid plan includes, we will give you reasonable notice and, if you are a consumer, the right to terminate and receive a pro-rated refund of any prepaid, unused period.

4.4. Beta features. Features labelled beta, preview or experimental are provided as-is for evaluation, may be withdrawn at any time and are excluded from any service commitment.

4.5. Support. Support is provided by e-mail at support@carstudio.ai and, for business plans, as described in your plan. We do not promise any particular response time unless your plan says so.

5. Your content, our processing, and AI

5.1. You own your content. You keep all rights in the photos, videos, logos and other material you upload ("Your Content").

5.2. Licence to us. So that we can provide the Services, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit, resize, analyse, modify and process Your Content, and to create Outputs from it. This licence lasts only as long as needed to provide the Services to you (including backups, until they are overwritten in our normal backup cycle) and ends when Your Content is deleted, except where we must retain it by law.

5.3. Where processing happens. Producing Outputs involves processing Your Content on cloud infrastructure operated for us by Google Cloud (Frankfurt, Germany) and Amazon Web Services (Ireland), as described in our Privacy Policy (Section 5). The free number-plate tool on carstudio.ai sends your photo to OpenRouter, Inc. (USA), which routes it to the model provider. By uploading content you instruct us to do this.

5.4. No training on your content. We do not use Your Content or your Outputs to train machine-learning models, and our infrastructure providers are contractually restricted from doing so. We may use anonymised, aggregated usage statistics (never your images) to improve the Services.

5.5. Marketing use only with permission. We will not show Your Content or Outputs in our marketing or as examples unless you have separately agreed in writing or in-app.

5.6. Your responsibilities for Your Content. You represent and warrant that:
(a) you own Your Content or have all rights needed to upload it and to have it processed as described;
(b) if a person is identifiable in Your Content (for example a bystander, a driver, a face in a reflection), you have the legal right to process their image, or you have removed it;
(c) Your Content does not infringe any copyright, trademark, privacy, publicity or other right of any third party and is not unlawful, defamatory or obscene;
(d) you are entitled to advertise or sell any vehicle shown in Your Content (or act for someone who is).

5.7. Number plates and location data. Number plates and embedded location data (EXIF) in your photos are personal data in many countries. We do not use EXIF location data and we offer plate blur/replacement; it is your decision and responsibility whether to publish an Output that shows a real plate.

5.8. Monitoring and removal. We are not obliged to review Your Content, but we may use automated and manual moderation and may remove content or refuse processing that we reasonably believe breaches these Terms or the law. You can report content that concerns you through the contact section of the app or at legal@carstudio.ai.

6. Outputs and AI transparency

6.1. Your rights in Outputs. Subject to your compliance with these Terms and payment of any applicable fees, we assign to you all rights we may hold in the Outputs generated for you. Because Outputs are produced by AI, we cannot guarantee that they are unique or that they qualify for copyright protection in your country, and similar outputs may be generated for other users.

6.2. Outputs are AI-generated or AI-edited. Outputs are synthetic images and videos derived from Your Content. They are not photographic or video records of the vehicle and may contain inaccuracies, artefacts or details that do not exist on the actual vehicle. You must review every Output before using it.

6.3. Provenance markers. Outputs may carry machine-readable markers (metadata, content credentials and/or invisible watermarks) indicating that they were generated or altered by AI, as required by applicable law, including Article 50 of the EU Artificial Intelligence Act. You must not remove, alter, obscure or circumvent these markers. Doing so is a material breach of these Terms.

6.4. Your disclosure duties. When you publish an Output, you are the party presenting it to the public. You are responsible for complying with any law that requires you to disclose that an image or video was AI-generated or edited, including consumer-protection and advertising rules in the countries where you publish, and (where you are a "deployer" under the EU AI Act) Article 50(4) of that Act.

6.5. No misleading use. You must not create, publish or use an Output in a way that misrepresents a vehicle's real condition, damage, mileage, equipment, colour, trim or identity, or that would deceive a buyer, lender, insurer or authority. Backgrounds, lighting and plate masking may be changed; the vehicle itself must not be misrepresented.

6.6. AI limitations. The Services rely on probabilistic models. Results vary with the input, and the Services may fail to produce a usable Output for a given file. Credits consumed by a failed generation are re-credited as described in Section 8.6.

7. Acceptable use

7.1. You must not:
(a) use the Platform for any unlawful purpose or in breach of any applicable law;
(b) upload content depicting people without the right to do so, or content that is sexual, violent, hateful or harassing;
(c) generate Outputs of vehicles you have no right to advertise, or of stolen, cloned or fraudulently registered vehicles;
(d) use Outputs for insurance, financing or regulatory submissions that require a true image of the vehicle;
(e) reverse-engineer, scrape, crawl, mirror or bulk-download the Platform or Outputs, or access it by automated means other than an API we provide under written terms;
(f) probe, disrupt or overload our systems, or bypass usage limits, credits, geo-restrictions or security measures;
(g) resell, sublicense or offer the Services to third parties as your own service, unless your business agreement expressly permits white-label or reseller use;
(h) use the Platform to build or train a competing model or service;
(i) share account credentials or Team Member seats between people, or exceed the seats in your plan;
(j) use our name, logo or trademarks without our written permission.

7.2. We may investigate suspected breaches and may suspend or terminate access as described in Section 12.

8. Plans, credits, subscriptions and payment

8.1. Plans and credits. The Services are sold as subscriptions and/or credit packs. Each Output consumes the number of credits shown at the time of purchase or in the plan description. Credit balances, allowances and expiry are displayed in your account and at checkout.

8.2. Where you buy determines who processes payment.

Web (carstudio.ai / app.carstudio.ai): payments are processed by Stripe, Inc. (and its European affiliate for EEA/UK customers), including 3-D Secure authentication. We do not store full card numbers.
iOS app: purchases are made through Apple's App Store as in-app purchases, under Apple's terms, and are billed to your Apple account.
Android app: purchases are made through Google Play, under Google's terms, and are billed to your Google account.

Where a store processes your purchase, that store — not us — is your merchant of record and handles billing, receipts, and refund requests under its own policies (see 8.8).

8.3. Prices and taxes. Prices are shown at checkout in the applicable currency and include or exclude VAT/sales tax as stated there. For annual plans the most prominently displayed price is the total amount charged for the year. Business customers outside Türkiye may be responsible for reverse-charge VAT or local taxes.

8.4. Automatic renewal. Subscriptions renew automatically at the end of each billing period (monthly or annual) at the then-current price unless you cancel at least 24 hours before the end of the current period. We will notify you by e-mail before a renewal at a materially higher price.

8.5. Cancelling.

Web subscriptions: the Your Plans section of your profile at app.carstudio.ai, or e-mail support@carstudio.ai.
iOS: Settings › [your Apple ID] › Subscriptions.
Android: Google Play › Payments & subscriptions › Subscriptions.

Cancellation takes effect at the end of the current billing period; you keep access until then. Deleting the app does not cancel a subscription.

8.6. Failed generations. If a generation fails for a reason on our side, the credits are returned automatically or on request to support@carstudio.ai. Credits are not returned for Outputs that were delivered but that you decide not to use.

8.7. Price changes. We may change prices for future periods. Changes apply from your next renewal after at least 30 days' notice by e-mail or in-app; if you do not agree, cancel before the renewal.

8.8. Refunds and withdrawal rights.
(a) Store purchases. Refunds for App Store and Google Play purchases are governed by Apple's and Google's refund policies and must be requested from them. We cannot refund purchases made through a store.
(b) Consumers in the EEA and UK. You have a 14-day right of withdrawal from a distance contract. Because the Services are digital content/services that begin immediately, at checkout we ask for your express consent to start immediately and your acknowledgement that you lose the right of withdrawal once performance begins (credits used or subscription activated), and we confirm this to you by e-mail. If you have not used any credits and the subscription has not started, you may withdraw within 14 days by e-mailing legal@carstudio.ai.
(c) Consumers in Türkiye. Under Article 15/1(ğ) of the Distance Contracts Regulation, the right of withdrawal does not apply to services performed instantly in electronic form; this is stated in the Pre-Contractual Information at checkout.
(d) Other countries. Any non-waivable statutory refund rights in your country remain unaffected.
(e) Business customers. Fees are non-refundable except as expressly stated in these Terms or your business agreement.

8.9. Turkish consumers — additional documents. The Pre-Contractual Information Form and the Distance Sales Agreement under the Turkish Consumer Protection Law No. 6502 are presented and accepted at checkout and sent to you by e-mail. If they conflict with these Terms, they prevail for that purchase.

8.10. Free trials and promotions. Trial and promotional terms (length, what happens when the trial ends, eligibility) are shown when offered. A trial converts to a paid subscription at the end of the trial unless cancelled before then.

9. Third-party services and links

9.1. The Platform relies on third-party services, including cloud hosting (Google Cloud, Amazon Web Services, Vercel, Supabase), AI model routing for the free tools on carstudio.ai (OpenRouter), payment processing (Stripe, Apple, Google), e-mail delivery (Brevo), customer chat and CRM (HubSpot), scheduling (Calendly), crash and error reporting (Sentry, Firebase Crashlytics), push notifications (OneSignal), subscription management (RevenueCat, Adapty), analytics and session replay (PostHog, Google Analytics, Microsoft Clarity, Vercel Analytics, PromptWatch), and advertising measurement (Meta, TikTok, Adjust). The current list, with each provider's role, data and location, is in the Privacy Policy and Cookie & SDK Policy. Their own terms apply to your relationship with them where they interact with you directly (for example, Apple, Google and Stripe at checkout).

9.2. The Platform may link to third-party sites (for example, WhatsApp, Calendly or vehicle marketplaces). We do not control and are not responsible for them.

9.3. If you connect the Services to a third-party platform (for example, publishing Outputs to a marketplace or social network), that platform's terms govern the content once it is there.

10. Intellectual property

10.1. The Platform — including its software, models, prompts, user interface, designs, backgrounds, templates, trademarks and documentation — is owned by us or our licensors and protected by copyright, trademark and other laws. Except for the rights expressly granted in these Terms, no rights are granted to you.

10.2. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Platform and to install the mobile app on devices you own or control, for your own business or personal purposes, in accordance with these Terms.

10.3. Studio backgrounds, scenes and templates provided by us may be used only within Outputs generated through the Services.

10.4. Feedback. If you send us suggestions or feedback, you allow us to use them without restriction or compensation.

10.5. Copyright complaints. If you believe content on the Platform infringes your rights, e-mail legal@carstudio.ai with the material, the right you claim, and your contact details. We act as a hosting provider under Turkish Law No. 5651 and comparable notice-and-takedown regimes.

11. Confidentiality and data protection

11.1. We treat Your Content as confidential and disclose it only to providers who process it for us, to you and your Team Members, and where required by law.

11.2. For personal data in Your Content that you upload on behalf of your organisation (for example, images of your customers' vehicles or the details of your Team Members), your organisation is the controller and we act as its processor. Business customers can request our Data Processing Addendum at legal@carstudio.ai.

12. Suspension, termination and the effect of ending

12.1. By you. You may stop using the Platform and delete your account at any time (Section 3.5). Paid periods already started are not refunded except as set out in Section 8.8.

12.2. By us. We may suspend or terminate your access, with notice where reasonably possible, if: you materially breach these Terms (including Sections 5.6, 6.3, 6.5 or 7); your payment fails and is not cured within 14 days; we are required to by law or by a platform such as Apple or Google; or your account has been inactive for more than 24 months. We may also terminate for convenience on 30 days' notice, in which case we refund any prepaid, unused period.

12.3. After termination. Your right to use the Platform ends. Download your Outputs before then: Your Content and Outputs are deleted when your account is deleted and removed from our backups as they are overwritten in our normal backup cycle (see the Privacy Policy), after which they cannot be recovered. Sections that by their nature should survive (including 5.6, 6, 10, 11, 13, 14, 17, 18) survive termination.

13. Warranties and disclaimers

13.1. We will provide the Services with reasonable skill and care and substantially as described. To the extent permitted by law, the Platform and Outputs are otherwise provided "as is" and "as available", and we do not warrant that they will be uninterrupted, error-free, or that Outputs will be accurate, unique, fit for a particular purpose or free of artefacts.

13.2. Outputs are not professional appraisals, inspections or certifications of any vehicle.

13.3. Nothing in these Terms limits the statutory rights of consumers, including conformity guarantees under EU Directive 2019/770, the UK Consumer Rights Act 2015 and the Turkish Consumer Protection Law No. 6502.

14. Liability

14.1. What we do not exclude. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or wilful misconduct, for gross negligence where such limitation is prohibited, or for any liability that cannot be limited by applicable law.

14.2. Limitation for consumers. Subject to 14.1, we are liable to consumers only for losses that were foreseeable at the time of contracting and that result from our breach of these Terms or our negligence. We are not liable for losses caused by your breach of Sections 5.6, 6.4, 6.5 or 7, or by how you use or publish Outputs.

14.3. Limitation for business users. Subject to 14.1, and for users who are not consumers: (a) we are not liable for indirect or consequential loss, loss of profits, revenue, business, goodwill or data, or for claims by your customers arising from your use of Outputs; and (b) our total aggregate liability arising out of or in connection with these Terms in any 12-month period is limited to the amount you paid us for the Services in that period (or, for free use, EUR 100).

14.4. Indemnity (business users). If you are not a consumer, you will defend and indemnify us against third-party claims, fines and reasonable costs arising from Your Content, your Outputs, your breach of Sections 5.6, 6 or 7, or the acts of your Team Members.

15. Changes to these Terms

15.1. We may update these Terms to reflect changes in the Services, the law or our business. For material changes we will give at least 30 days' notice by e-mail and/or in-app before they take effect. If you do not agree, you may terminate before the effective date; continuing to use the Platform afterwards means you accept the new Terms. Changes required by law or that only add a new feature may take effect immediately.

15.2. Each version carries its version number and effective date at the top; previous versions are available on request.

16. Apple App Store and Google Play — additional terms

The following applies when you use the mobile app downloaded from Apple's App Store ("Apple") or Google Play ("Google"):

16.1. These Terms are between you and Car Studio AI only, not Apple or Google. Car Studio AI, not Apple or Google, is solely responsible for the app and its content.

16.2. Your licence to the iOS app is limited to a non-transferable licence to use it on Apple-branded devices that you own or control, as permitted by the Usage Rules in the App Store Terms of Service (including Family Sharing where enabled).

16.3. Apple and Google have no obligation to provide maintenance or support for the app.

16.4. In the event of any failure of the iOS app to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the app (if any) to you; to the maximum extent permitted by law, Apple has no other warranty obligation, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are our responsibility.

16.5. Car Studio AI, not Apple or Google, is responsible for addressing any claims by you or a third party relating to the app or your possession or use of it, including product liability claims, claims that the app fails to conform to legal or regulatory requirements, and consumer-protection or similar claims.

16.6. In the event of a third-party claim that the app infringes that party's intellectual property rights, Car Studio AI, not Apple, is responsible for the investigation, defence, settlement and discharge of the claim, to the extent required by these Terms.

16.7. You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.

16.8. You must comply with applicable third-party terms (for example, your wireless data agreement) when using the app.

16.9. Apple and its subsidiaries are third-party beneficiaries of these Terms with respect to the iOS app and may enforce them against you.

16.10. Contact for questions, complaints or claims: Alıcıbul Bilgi Teknolojileri Pazarlama ve Ticaret A.Ş., Muallimköy Mah. Deniz Cad. Bilişim Vadisi T.G.B. I.Etap Sitesi 1.1.C1 Blok No: 143/8 İç Kapı No: Z01 Gebze / Kocaeli, Türkiye — support@carstudio.ai.

17. Governing law and disputes

17.1. Governing law. These Terms are governed by the laws of the Republic of Türkiye. If you are a consumer, you also benefit from any mandatory consumer-protection provisions of the country where you habitually reside.

17.2. Talk to us first. Most concerns can be resolved by e-mailing legal@carstudio.ai. We aim to respond within 14 days.

17.3. Courts. Subject to 17.4, the courts and enforcement offices of Istanbul (Anadolu) have jurisdiction.

17.4. Consumers. Consumers in Türkiye may bring claims before the Consumer Arbitration Committees (Tüketici Hakem Heyetleri) or Consumer Courts at their own place of residence within the statutory monetary limits. Consumers in the EEA, UK or elsewhere may bring claims in the courts of their own country of residence and may use any alternative dispute-resolution body available to them under local law.

17.5. Injunctive relief. Either party may seek interim or injunctive relief in any competent court to protect intellectual property or confidential information.

18. General

18.1. Entire agreement. These Terms, the Privacy Policy, the Cookie & SDK Policy and any documents accepted at checkout are the entire agreement between you and us about the Platform.

18.2. Severability. If any provision is held invalid, the rest remains in force and the invalid provision is replaced by a valid one that comes closest to its intent.

18.3. No waiver. Our failure to enforce a provision is not a waiver of it.

18.4. Assignment. You may not assign these Terms. We may assign them to an affiliate or a successor in a merger, acquisition or sale of assets, with notice to you.

18.5. Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control (including outages of third-party AI or cloud providers, network failures, war, natural disaster, government action), except for payment obligations.

18.6. Language. These Terms are written in English; translations are provided for convenience and the English version prevails, except where the law of your country requires otherwise (for Turkish consumers, the Turkish version of the checkout documents prevails).

18.7. Notices. We may notify you by e-mail to your account address, in-app or on the Platform. You may notify us at legal@carstudio.ai or by post at the address in Section 1.

19. Contact

Alıcıbul Bilgi Teknolojileri Pazarlama ve Ticaret A.Ş. ("Car Studio AI")
Muallimköy Mah. Deniz Cad. Bilişim Vadisi T.G.B. I.Etap Sitesi 1.1.C1 Blok No: 143/8 İç Kapı No: Z01 Gebze / Kocaeli, Türkiye
Legal: legal@carstudio.ai · Support: support@carstudio.ai · Data protection: kvkk@carstudio.ai
MERSİS: 0052228975900001 · KEP: alicibulbilgiteknolojileri@hs03.kep.tr